1-800-477-5175 jcastagno@cehcc.com

KPIs in the Revenue Cycle

KPI – Key Performance Indicator is one of those acronyms the consulting world salivates over – it’s the golden key to hundreds and hundreds of billable hours, and it’s the bane of any revenue cycle (RCM) manager’s life, but is it really that important? Before we can...

The Manpower to Volume Ratio Trap

Revenue cycle managers are constantly forced to justify their resource counts and expenditures. RCM (revenue cycle management) is a cost center and under continuous pressure to hold the line somewhere in the two to four percent range. How is an RCM vice president or...