1-800-477-5175 jcastagno@cehcc.com

Team Metrics – What, When & Where

In the Revenue Cycle (RCM) world, we live and die by our performance metrics: lag days, days in AR, error rates, cash conversion cycles, bad debt ratios, aging categories – if it can be measured there is probably a report for it. We combine this avalanche of data with...

KPIs in the Revenue Cycle

KPI – Key Performance Indicator is one of those acronyms the consulting world salivates over – it’s the golden key to hundreds and hundreds of billable hours, and it’s the bane of any revenue cycle (RCM) manager’s life, but is it really that important? Before we can...