by admin | Jan 31, 2019 | Revenue Cycle Management
In the Revenue Cycle (RCM) world, we live and die by our performance metrics: lag days, days in AR, error rates, cash conversion cycles, bad debt ratios, aging categories – if it can be measured there is probably a report for it. We combine this avalanche of data with...
by admin | Jan 28, 2019 | Revenue Cycle Management
KPI – Key Performance Indicator is one of those acronyms the consulting world salivates over – it’s the golden key to hundreds and hundreds of billable hours, and it’s the bane of any revenue cycle (RCM) manager’s life, but is it really that important? Before we can...
by admin | Jan 25, 2019 | Revenue Cycle Management
Revenue cycle managers are constantly forced to justify their resource counts and expenditures. RCM (revenue cycle management) is a cost center and under continuous pressure to hold the line somewhere in the two to four percent range. How is an RCM vice president or...
by admin | Jan 17, 2019 | Communication, Strategy
Provider expectation realignment is a key ingredient in creating the perception of success. As cynical as this sounds it is important as a leadership or project team that we remember who our primary client is; the provider and their perception of success or failure...